privacy policy

Updated: July 2, 2010

Poken's Commitment to You

Welcome to Poken. We are revolutionaizing your social networking experience by bridging the gap between friends you meet in the real world and those you stay connected to online. The Poken Team takes your privacy very seriously to ensure your experience with us is as safe as it is fun and convenient. By using or accessing Poken’s services, you are accepting the practices described in this Privacy Policy.

Poken Assembles the Following Information

Information provided by you. We collect personal information, such as your name and email address, when you register your poken to connect with friends in the real world and upload the information they have chosen to share with you. This information is used when you set up your Poken identity(ies) and specify what information and online social network profiles you choose to share with those whom you poken. We are not responsible for the information you provide on your online social network platforms.

Information collected automatically. Poken receives and stores information which is transmitted automatically from your computer when you browse the Internet and use Poken. This information includes information from cookies (which are described in paragraph 4 below), your IP address and browser type. Your IP address is the unique address of your computer which is automatically provided to other computers when your web browser or email application requests a web page or email from those computers on the Internet.

Our Use and Disclosure of Information

We will display the personal information you provide in your Poken identity(ies) according to your preferences . We will use your email address to contact you from time to time and may also use it for security reasons to confirm that you are who you say you are.

We may use the information collected automatically, such as your IP address and information stored via cookies, to gather statistics about the number of people who use Poken to better customize your experience. We may share this information with third parties to help us improve Poken and better serve our users.

Advertisements that appear on Poken are delivered to you by our advertising partners. Poken may transfer information about your use of Poken, such as your IP address and information stored via cookies, to our advertising partners and other third parties. This information may be used to provide advertising, promotions and other products and services that may be of particular interest to you. It may also be used to provide you with a tailored choice of content and media products.

Our advertising and promotions partners have no access to your name or personal contact information stored by Poken unless you choose to share it with them. Poken does not provide your name or personal contact information to an advertising partner when you interact with or view a targeted advertisement.

We may provide your personally identifiable information and the data generated by cookies and the aggregate information to the vendors and service agencies that we may engage to assist us in providing our services to you. Such third party entities will be obligated to use your personally identifiable information solely to provide the services to us.

We will disclose your personally identifiable information if we reasonably believe we are required to do so by law, regulation or other government authority or to protect the rights and property of, its affiliates or the public. We may also co-operate with law enforcement agencies in any official investigation and we may disclose your personally identifiable information to the relevant agency or authority in doing so.

We reserve the right to transfer your personal information in the event of a transfer of ownership of Poken S.A., such as acquisition by or merger with another company. If an acquiring company should plan to materially change this privacy policy, we will notify you beforehand.

Poken Invitations

Poken offers you the opportunit to invite your friends to learn more about Poken and get a poken for themselves. You will provide their names and email addresses. Poken uses this information to send your invitation including a message that you write. The names and email addresses of people that you invite will be used only to send your invitation and reminders.

Links to Other Sites

Given Poken’s unique position as a real world aggregator of online social networks you must understand very clearly that while our Web site offers services and links to online social networks that are convenient to your social networking experience we are not responsible for the privacy practices of these other sites.

We encourage you to be aware when you leave our Web site and to read the privacy statements of each and every site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site.

As a convenience to our users, our Web site allows you to connect to external social networks, adding your profile on those networks to your Poken card. To ensure that you are entitled to add those profiles (and that no one else can add your profile), we require that you authenticate yourself with each network that you add.

Whenever possible this authentication is accomplished by means of secure methods that allow you to enter your username and password directly on the external network's site. In some cases, however, such methods are not available or we are still in the process of upgrading our Web site to use them. In these cases you enter your username and password for the external network on our Web site, which then sends the information to the external network to validate you. Rest assured that WE HAVE NEVER AND WILL NEVER STORE YOUR PASSWORD TO AN EXTERNAL SITE. It is used one time only to validate you and then discarded.


Cookies are a common Internet technology. Many web sites use cookies to provide useful features for their users. Cookies are small files that are written or downloaded to your computers hard drive when you access a site. They allow Poken to store and quickly retrieve login information on your computer and provide data that we can use to improve the quality of our service. Most Internet browsers (such as Internet Explorer, Safari, and Firefox) are initially set up to accept cookies. If you prefer, you can set your browser to refuse cookies, although you may not be able to take full advantage of Poken if you do so. We highly recommend that you enable cookies to ensure your experience with Poken is as smooth and enjoyable as possible.

We use cookies to improve the quality of our service by storing user preferences and tracking user trends. In the course of serving advertisements or optimizing services to our users, we may allow authorized third parties to place or recognize a unique cookie on your browser. Use by these advertising third partners of their own cookies and any other tracking technologies are subject to their privacy policies. Poken uses its reasonable efforts to ensure that its advertising partners are operating privacy policies that are in accordance with Poken’s own privacy standards as set out in this privacy policy.

Any information provided to third parties through such cookies will not be personally identifiable but may provide general segment information, e.g. your industry or geographic location, for greater customization of your user experience.

You Control with Whom You Share Your Information

Your Poken Identity information will only be shared with people with whom you have specifically agreed to share such information. You specify who can view certain personal information, such as email addresses and phone numbers in the « Cards » and « Devices » sections of your Poken acount, and of course, when you choose to poken with someone.

Managing Your Poken Identity(ies)

You can view, delete, and modify your Poken Identity(ies) and view and delete your Poken contacts at any time. Please bear in mind, however, that once you have used Poken to stay connected with a friend on the online social network of your choosing you must go to that site to remove them from your social network completely, if that is what you wish to do. Removing a contact from your Poken account simply means that they will not be able to view your Poken Card or Mini Card among their contacts. You will still be connected on the social networking sites on which you previously chose to connect until you remove them from your network on those sites specifically. We are not responsible for actions and events that occur outside of the Poken Web site.


The security of your personal information depends on your protection of your account password. Please do not disclose your account password to unauthorized people.

Poken uses industry standard technology designed to help keep your personal information safe. Please bear in mind though, that it is impossible for Poken to guarantee that impenetrable security measures are in place. For example, we cannot control any illegal and/or unforeseen activity of other users that may allow them to get around the privacy or security settings on the Poken website. Consequently, you acknowledge that there are circumstances in which your personal information may be accessed by unauthorised persons.

We limit access to your personal information only to employees who we believe need to come into contact with that information in order to do their jobs in connection with the Poken service.

If you become aware of any breach of data security or have any other questions about the security of our website, please contact us via the Contact Us page.


Your Poken account may be co-branded with advertisers through whom you may have received a poken for free. Having been provided a poken by an advertiser, you will be asked to accept a separate Privacy Policy as proposed by our advertising partner.  The advertising partner's Privacy Policy will supersede this general Policy. If you do not wish to abide by the Privacy Policy of the advertising partner, then you should not use the poken they provided to you.

Changes in Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.


Canceling membership

You always have the option to cancel your membership at any time. If you are a member and no longer wish to participate in Poken you can sign in to the site and click on the « Settings » at the top of the page; then select cancel membership and follow the simple instructions.