support team tools

Poken debug info

Use the form below to help our support team identify issues with your poken.

1. Insert your poken into the USB drive of your computer

2. Click "Browse" button below and locate the POKEN.HTM file on the poken in your USB drive (you should see a drive labelled "POKEN" in your system folder). 

3. Select the file and click "Open".

4. OK, now you will submit the form.  On the next page copy the results and email them to our Support Team (support@poken.com)

5. Now click the "Go Poken!" button to submit the form.

 

 

Upload the POKEN.HTM file

Upload file